How to Contact Instagram For Account Help

Key Takeaways

If you need to contact Instagram for account help, there is no phone number or email that will let you talk to a person. However, you can visit Instagram’s Help Center to find guides and answers to common questions. You can also report posts and bugs with the Instagram app.

If you’re having problems with your Instagram account or need to report a problem, you’d probably like to contact Instagram for help. While contacting Instagram isn’t as straightforward as you might hope, you do have a few helpful options.

Related: How to Contact Gmail Support

Does Instagram Have a Customer Service Number?

Unlike many other similar services, Instagram actually has a support number that you can dial. The phone number is:

+1 650-543-4800

Unfortunately, you can’t talk to a real human on this number, or at least not anymore. If you call Instagram’s support number (like we did), you’ll find that it plays a pre-recorded message and asks you to visit Instagram’s Help Center on the web for any help. We’ve not found a way you can get in touch with a real human on that number.

Related: How to Contact Customer Support and Actually Get a Human

Can You Email Instagram for Support?

Instagram used to have a customer support email inbox at, but it’s now defunct. This means you can no longer email Instagram to seek any assistance.

Try Instagram’s Help Center

Since it’s difficult to contact Instagram for help with your account directly, the next best way to get help for any Instagram feature is to use the platform’s Help Center. This is a website full of resources on various topics, offering detailed guides and information.

You can access this site with or without an Instagram account from both your desktop and mobile phone.

From iPhone and Android

On an iPhone and Android phone, you can access Help Center from within the Instagram app.

To do that, launch Instagram on your phone.

If you’re logged out of Instagram, access Help Center by tapping “Get Help Logging In” and then “Can’t Reset Your Password?”

If you’re logged into Instagram, first tap your profile icon in the app’s bottom-right corner.

Select the profile icon in the bottom-right corner.

On the following page’s top-right corner, select the hamburger menu (three horizontal lines).

Choose the hamburger menu in the top-right corner.

In the open menu, choose “Settings.”


In “Settings,” select “Help.”


On the “Help” page, choose “Help Center.”


You’re now in Instagram’s Help Center. Here, you’ll find all the information you need to know about the platform’s various features.

Help Center in Instagram's mobile app.

Very useful!

Related: How to Contact Amazon Customer Service For Help

From Windows, Mac, Linux, and Chromebook

To use Help Center from your desktop, launch your preferred web browser on your computer and open Instagram Help Center.

On the site, use the navigation menu on the left to find various topics and get information about them. To find a specific topic, use the search box on the site.

Instagram's Help Center on the web.

To access the site’s contents in a different language, then in the site’s top-right corner, click the current language. Then, type and choose the language you’d like to see the site’s resources in.

Click “Save Changes” to save your changes.

Choose a language and select

You’ll find that most articles on Help Center offer detailed information as well as step-by-step instructions for performing various procedures. This makes it easier to learn about or use a feature on the platform.

An article on Instagram Help Center.

How to Report a Post on Instagram

If you’re trying to contact Instagram to report a post, you don’t have to speak to a human to be able to do that. You can submit post reports from the post page itself.

To report a post, in that post’s top-right corner, tap the three dots. Then, select “Report.”


Choose why you’re reporting the post and follow the on-screen instructions. Instagram will then review your report and take appropriate action.

Choose a reason for reporting the post.

You’re done.

How to Report a Bug to Instagram

If you’re facing issues on Instagram, you can submit a bug report by just shaking your phone.

To do that, while you encounter the problem, simply shake your phone. Doing so will trigger a prompt where you need to tap “Report a Problem.”


A “Report a Problem” page will open. Here, tap the text field and type your issue. Instagram automatically attaches a screenshot of the page where you shook your phone. To add additional images, tap “Gallery” or “Take Screenshot.”

Then, in the page’s top-right corner, tap “Next.”

Explain the bug, add an image, and tap

Follow the instructions displayed on your screen, and you’ll successfully report a bug to Instagram. The company will then review your report, and will likely offer a patch to fix the bug.

Need More Help With Instagram? How-To Geek Is Here!

We understand that finding meaningful and concise information regarding any topic, including Instagram, is hard on the internet. To help you folks with issues like that, here at How-To Geek, we’ve written many step-by-step guides with screenshots for various Instagram features.

You can access our Instagram archive and learn how to make use of this platform’s features. We hope it helps you out.

Related: How to Update Instagram

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